“Hi Helen,
I just wanted to say a huge thank you to you and the team for organising an impeccably run trip for the Cats Whiskers. It was faultless! The whole group were extremely impressed with everything they saw and the complete organisation of everything. They thought that the folklore show and dancers were very entertaining and it worked well as a welcome dinner. They appreciated having the transport for the theatre goers. Loved the choice of restaurants. They said the two coaches were very comfortable and they appreciated the extra space.

Here are some of their comments:
I think I mentioned to you that my husband and I had been to St Petersburg in June 2004 so it really was a different experience seeing it in the snow. Everything was so well organised and your guides were absolutely wonderful. So much knowledge at their finger tips. The highlights for me were going to the Hermitage on the day it was closed to the public and the Faberge Museum, which didn't exist when we were there before. I was very glad that I had gone to the Russia, Royalty and the Romanovs Exhibition at the Queens Galley before I came on the trip, as it really set the scene.
The trip to St Petersburg was outstanding and special. Faultlessly organised, wonderful staff, super places and itinerary as well as being historically fascinating. It felt like a family get together. Thanks so much to you and Katya for your caring input.
St Petersburg is a beautiful city and was magical in the snow. We had doors opened for us which gave us such privileged access.
Thank you once again and please pass on our huge thanks to the guides.
Best wishes, Katie

“Dear Amy, Just a quick note to say: What a fabulous trip! All the arrangements were excellent. I really enjoyed and benefited from every moment.
Please pass on my thanks to all involved. Please especially thank for me our local guide, Gulya. She was the guide on Coach 1 and I was the chap at the front in red sailing jacket. She was just so knowledgeable, enthusiastic and entertaining.
Please also thank the guide escorting us to the Opera and Ballet, Tania. She will also recognise me if you mention my red jacket. She gave us such good briefings on the journey to the theatres which enhanced our enjoyment.
And, of course, special thanks to Katya and Nick. ‎We really appreciated the special access and arrangements that Katya had organised and facilitated - and both of them were very hospitable and solicitous hosts throughout the trip.
It was a really special experience.
Thank you! Yours, John

“Hello Helen and Valeria,
The Zadrozny’s enjoyed their trip very much – thank you for all your work to keep our trusted clients happy!
Both guides were terrific. I would like to especially cite Elena for her enthusiasm, her ability illuminate every with wonderful historical information and color, her unbelievable depth of knowledge and her perfect command of the English language. She is a gem.
Many thanks, Sabrina

“Dear Helen,
We would like to send a note of thanks to Nadia
Radaeva for her great company and guiding from July 18 to 28.
And thanks to Travel Russia for the great logistics and other regional guides. And for locating my jacket and sending to Irkusk from Kazan!
Best regards, Laurence Cockcroft

“Hi Helen,
We are now back in our own beds after an amazing trip. Thank you so much for all your expert organising.
I would recommend Kiev to anyone interested in history and culture, and the same for Crimea. Sevastopol and Yalta hotels excellent, as was Kiev and Simferopol. Breakfasts to die for - from obesity! Guides always excellent in Russia and now we can say this of Ukraine also. Our Ukrainian guide would say at the end of a full days sightseeing, " oh, I just want to show you this beautiful church, it's my favourite." Of course you can't refuse, no matter how tired you are.
Highlights in Crimea - an 11th century working Armenian monastery where they bake their own pastries, a little café in Bakhchisarai where we ate plouv and homemade baklava and lemonade, Vorontsov's Palace with its shady, gardens and huge trees. The man's wife was Pushkin's mistress, and all this perched on the cliffs. The ocean one way and the mountains the other. Crimea is like the Italian Mediterranean but slightly down market, oh, and with down market prices.You always have the beautiful background of the mountains with fluffy clouds floating on top.
Again, thank you for putting it all together. I wouldn't have liked to do it myself.
Best regards, Louise

“Good morning!
I just want to pass on our sincere thanks for your assistance with our two travellers and their guests, Mr Brenden Hodgkins and Mr Ajdin Dracic, over the World Cup Finals.
We have had great feedback from our guests and this is of course because of your help in securing such great accommodation and organising the cars to/from the stadium so it was seamless for the travellers.
Thank you so much for your professionalism and fast response times – you made this job so much easier for us.

With much thanks,
Gabrielle Dutton

“They had the most fabulous time and were extremely positive about the trip. Please pass our thanks to everyone involved at the hotel. Here is some feedback on the trip.
  • Gulia was a great success and did a brilliant job. She was knowledgeable, flexible, helpful and great company. Please do pass on our special thanks to her for all her hard work.
  • They adored the ballet and you got them amazing seats.
  • All visits wonderful and you navigated the huge crowds well.
  • They took themselves off to the opening of the bridges (01h10am) with the huge crowds that attend that, and really enjoyed it.
  • The Astoria was definitely the best choice in the city. Great rooms, grand enough without being over the top, definitely the best location. They loved overlooking St Isaacs and the staff were great, the service was excellent and the food delicious. The whole place was sparkling and clearly the management are doing a great job.
Laurie Werner, who writes for Forbes Magazine in the USA
Maxine Albert, who writes for Jax Fax Travel Magazine and Bella New York and Los Angeles”

“Hi Travel Russia!
I'm having an AMAZING time! I LOVE Russia!! The fact you didn't hear from me is good. Type-A, high expectations me, and I'm silent all this time except for one schedule Q!? Almost unheard of. The ballets were amazing. The dancing is just unparalled compared to anything I've seen (including NYC, Royal Winnipeg, etc.). The ballets were different in style, so I also got a great mix in repetoire. Maria actually hooked me up with her friend my last AM in St. Petersburg such that I got to tour Faberge's workshop (and see the safe) and hit the Nabokov house and museum. Maria - I can rave about her forever. It was like having my bestie with me. Moscow is so pretty and clean and the weather is perfect. Nalalia took me to a national celebration/festival downtown Moscow in which I got to see Russian folk dancing this morning (so cool!). She also suggested the Circus Nikulin. I just got home from that and it was crazy good. I am not in favor of the animal aspect, and there were some animals, but I tried to just liken it to seeing the running of the bulls because, well,...when in Madrid... My main interest for the circus was the acrobatics and such - it did not disappoint (a performer in pointe shoes dancing on a tight rope with no security net?!? Unreal). Four Seasons (both) have cleanliness, service levels, decor, and amenities that are perfection. Spa time at St. Petersburg was wonderful (and needed), and I'm going to spend some time at the spa here on Sunday before I leave. I feel totally safe walking around by myself and being out in the open around the areas where I've stayed. So sad only a few more days left....

Thanks for checking in!

“Excellent orientation to Moscow Had a great time wander through the city and becoming familiar with how things go. Learned a lot about the history of Russia while traversing through all the tourist spots. Hit up everything we wanted to see and do and got recommendations on everything else before we departed. We also were lucky to be accommodated by having to change the starting time due to our arrival changes and were given directions to easily reach another destination of our choosing. We were a bit apprehensive visiting Russia and this tour helped alleviate a lot of our fears and kicked off a great start to visiting Russia!”
The GetYourGuide Team

“Dear Svetlana,
clients Kutt also were totally happy. Here is what Mr. Kutt wrote in German:
Die Reise war super, Hotel top, Reiseleiterin klasse und alles andere auch. Vielen Dank.
We are glad that we finally found a Russian partner who offers best service quality before as well as during the tour :)
Thanks a lot and best regards.”

"Thank you firstly for co-ordinating another successful tour for Renaissance Tours. By all reports from Alan and some tour members, everyone has had a wonderful experience.
Secondly, thank you for providing superb guides to assist Alan & the group, namely Natalia and Elena. Finally, a special thank you from Liz Barton to Elena. L for taking such good care of her, upon departing St Petersburg.
I’d like to thank you personally for your assistance throughout organising this tour.
You are professional, efficient and meticulous in all aspects … and an absolute pleasure to have worked with.”

We had an absolutely wonderful visit to St Petersburg. I cannot say enough wonderful things about our guide, Katya. She is incredibly knowledgeable about art and Russian history, besides being a very lovely and kind young lady.
Thank you again for all of your help and patience putting this together!”

“We had the most wonderful time in Saint Petersburg and Moscow, thank you so much . The guides in both places were really superb and everything went very smoothly. We were gobsmacked by everything!!”

“Our trip went really well. Moscow and St. Petersburg were very interesting. We were surprised how much we enjoyed Moscow because others had told us not to expect much compared to St. Petersburg. I thought the Kremlin was fascinating, as was the Novodevichy cemetery. Both guides were very good, but we especially enjoyed Natasha in Moscow. The restaurants in both towns were excellent and very reasonably priced. The Kempinski hotels were both excellent.

The Hermitage was one of the best art museums I have ever visited (and we lived in Paris for 2 years). Catherine’s Palace was remarkable. We didn’t enjoy the Peterhof quite as much as the other sites because the crowds were horrific. Had we gone at a less busy time, it would have been much better. That said, the Peterhof shuts its fountains off in early October, so there aren’t many alternatives to visiting in the busy summer season.”

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