“Dear Yulia,
I want to send you a very large thanks you for looking after Liz Strange & Suzie Williams so well on their recent trip to St Petersburg.
I spoke to Liz late on Friday and she said that the city was magnificent. AMAZING, incredible, it went like clockwork, the best trip she has been on with us. Couldn’t thank us enough.
Maria Zotova her guide was absolutely fantastic, warm, great fun, informed, interesting, unbelievably good.
They got to see Rembrandt’s prodigal son at the Hermitage with no one else in the room!
She appreciated the gifts for her birthday and the cake at the Astoria. Thank you for all your help in choosing these.
Went to the FS for dinner for Liz’s 50th birthday and had a wonderful meal, met the chef thanks to their driver who was best friends with him.
Their driver was excellent, always there never rushed them or acted bored.
The Rocco Forte Hotel Astoria was by far the best for them for location, service and decor.
It snowed on the 1st night so they got to see a snow topped St Isaacs.
She said that she is so grateful to all of us for our hard work, attention to detail and wonderful knowledge. Another happy client.
Please pass on your thanks to all the team.

Kind regards, Clare Watkins”